Lagardère Travel Retail Secures Long-Term Master Duty-Free & General Merchandise Concession at Singapore Cruise Centre

Lagardère Travel Retail has been awarded the Master Duty-Free & General Merchandise Concession at Singapore Cruise Centre (SCC)’s HarbourFront Passenger Terminal and Tanah Merah Ferry Terminal.

This strategic partnership with Singapore Cruise Centre, which manages and operates 3 ferry terminals and 1 award-winning international cruise terminal in Singapore, marks another key milestone in Lagardère Travel Retail’s Asia expansion. Lagardère Travel Retail Singapore offers complete operations across all three business lines: Duty Free, Travel Essentials and Dining, to maximize the operational and commercial value it delivers to landlords and brands, and to create seamless experiences for passengers.

Scheduled to commence operations in July, Lagardère Travel Retail will embark on a phased renovation to unveil a refreshed and elevated retail experience with a strong Sense of Place through the new store design.  Renowned for creating immersive retail experiences with an authentic Sense of Place and exemplified by their flagship Discover Singapore concept at Changi Airport, Lagardère Travel Retail is uniquely positioned to deliver a bespoke concept that resonates with the landlord’s vision and the evolving needs of today’s travelers.

Beyond the core duty-free categories of wines & spirits, tobacco, beauty, and confectionery, Lagardère Travel Retail will expand its offer to include travel essentials and fresh grab-and-go food, thoughtfully catering to the needs of passengers commuting by ferries or vacationers journeying to neighboring resort destinations. This significant new opening in Singapore builds on the company’s longstanding expertise as a trusted partner with a wide network of concessions at Changi Airport and as the operator of Marché restaurants in tourist locations, reinforcing our commitment to delivering exceptional retail and dining experiences.

Ann Pang, CEO of Lagardère Travel Retail Singapore, commented: “We are proud to embark on this long-term collaboration with Singapore Cruise Centre to elevate the travel retail experience for ferry and cruise passengers. As Singapore advances towards its ‘Tourism 2040’ vision, we are proud to contribute to the nation’s progress by delivering world-class retail and dining experiences at this key connectivity hub. With SCC playing a vital role in the Fly-Ferry arrangement with Changi Airport, this alliance presents us with a great opportunity to support the development of Singapore’s integrated travel ecosystem. We are confident that our expertise and innovative approach will give travelers exceptional retail experiences at Singapore Cruise Centre.”

Jacqueline Tan, CEO of Singapore Cruise Centre, added: “Our partnership with Lagardère Travel Retail marks an exciting new chapter in our commitment to provide innovative sea passenger terminal services and add value to waterfront developments. We are excited to realize the terminals’ upgrade and with Lagardère Travel Retail’s new concept and curated offer to enhance passengers’ overall travel experience at the terminal, making it more appealing to both leisure and business travelers.”

Singapore Cruise Centre serves as a key gateway to Indonesia’s Riau islands of Batam and Bintan as well as Desaru in Malaysia, making it a key hub for both leisure and business travelers. Additionally, SCC is also a key turnaround port for luxury and expedition Cruise ships on world voyages.

About Lagardère Travel Retail
One of the two priority divisions of Lagardère group, Lagardère Travel Retail is a leading global Travel Retailer, with the longest standing expertise of serving the needs of travelers and partners across Travel Essentials, Duty Free & Fashion and Dining. Lagardère Travel Retail operates over 4,970 stores in airports, railway stations and other concessions in 51 countries, and generated €7.6 bn in sales (100%) in 2024.
We harness our pioneering culture to make travel more enjoyable with bespoke offers and experiences. We invest our world-class global expertise and local knowledge to design value-creating partnerships and experiences for our stakeholders: landlords, brands, travelers, employees and communities.  ​ We actively champion the more sustainable future of Travel Retail through our comprehensive CSR strategy, covering all aspects of where we, as a business, have an impact and can make a difference.
www.lagardere-tr.com  ●  @LagardereTR