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Aelia – ISO Certification

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Lagardère Travel Retail

Paris, December 16th, 2003

Aelia’s Training Center

obtains the ISO certification. This marks a new stage in Aelia’s development. The result is all the more remarkable as few companies get such a certification at the first attempt.

The certification guarantees the quality of service that offered the Training Centre. It therefore gives Aelia strong credibility and legitimacy in comparison with its competitors.

This event highlights once more Aelia’s willingness to offer on and on optimum service to its customers by motivating its employees around a project, which aims at insuring efficiency and permanence of the existing organization.

Alexander Twose - Tel : 33 1 42 99 07 01 - twose@hachette-distribution-services.fr

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