Stimulating innovation



Innovation Manager,
Lagardère Travel Retail




Stimulating innovation by Lagardère Travel Retail employees supporting environmental responsibility

Lagardère Travel Retail employees are encouraged to come up with ideas that will allow for advances in innovation within the company and step up its transformation, particularly in terms of sustainable development. This commitment forms part of our innovation strategy in line with the PEPS (Planet, Ethics, People, Social) objectives defined in 2019. It is with this aim in mind that the Idea BoosTR Challenge was launched in 2019.

On this occasion, employees from five subsidiaries were invited to come up with innovative solutions to change our customers’ in-store experience and better respond to their expectations. One of the winners of the first challenge was a project that suggested enabling travellers to continue  at railway stations and airports the environmentally responsible habits already adopted by many in the city.
This project aims to offer customers at Duty Free and Relay stores in France sweet and savoury snacks “in bulk” in recyclable bags. This initiative aims to reduce the use of individual single-use packaging.

In addition to this challenge, Lagardère Travel Retail supports start-ups that use technology to support environmental responsibility. Its teams recently launched a partnership in France with the Too Good To Go mobile app, which combats food waste, and gave customers at 50 Relay stores in France the possibility of making a donation to a charity when making a contactless payment with the “Donations box” solution.


  Stimulating innovation
Idea BoosTR Challenge organised by Lagardère Travel Retail's innovation teams, November 2019 (Paris, France).

The group's values

Lagardère's values and corporate culture are founded on two pillars: its rich and varied history and the commitment of the people, past and present, who represent it.

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1852 to 2022: Lagardère Travel Retail celebrates 170 years


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The group's activities

Created in 1992, Lagardère is an international group with operations in more than 40 countries worldwide. It employs around 27,000 people and generated revenue of €5,130 million in 2021.
The Group is structured around two priority divisions.


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Message from the Chairman and Chief Executive Officer

"The conversion of Lagardère SCA into a joint-stock company (société anonyme) with a Board of Directors in 2021 marked a new chapter in the Group's history. Our governance is now characterised by a calm and constructive relationship with our main shareholders, which reinforces the integrity and durability of our Group..."