Food hygiene and safety

     

 

MÉLANIE GUILLDOU
Vice President Foodservice Global, Lagardère Travel Retail

 
 


AN INTERNATIONAL PRIORITY FOR LAGARDÈRE TRAVEL RETAIL'S FOODSERVICE ACTIVITIES

Foodservice is not an industry where corners can be cut. It requires knowledge of some highly elaborate production techniques and the ability to recognize quality, but also familiarity with numerous rules relating to food hygiene and safety.

Lagardère Travel Retail today operates almost 800 foodservice outlets worldwide, including some large ones such as brasseries, under the Group's own brands or with prestigious partners. It makes every effort to comply with these rules and to satisfy customers.

For example, the toughest set of national regulations becomes the benchmark for all other countries.
A booklet setting out the details of Lagardère Travel Retail's international policy has been prepared and distributed to all staff. In addition, rigorous audits are carried out in a number of countries - 10 planned in 2017 and 15 in 2018 - by Eurofins, an international expert in food safety. These audits are used to define action plans and targets to be achieved by each country, depending on its current performance.

Since food safety is everyone's responsibility, each operational staff member - including Lagardère Travel Retail's Executive Committee - has also received training that stresses the importance of the subject.

  www.lagardere-tr.com
 
     

La Plage restaurant, a concept devised by Lagardère Travel Retail in partnership with Michelin-starred chef Thierry Marx, at Nice-Côte d’Azur airport (France)
La Plage restaurant, a concept devised by Lagardère Travel Retail in partnership with Michelin-starred chef Thierry Marx, at Nice-Côte d’Azur airport (France).

The group's values

Lagardère's values and corporate culture are founded on two pillars: its rich and varied history and the commitment of the people, past and present, who represent it.

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The group's activities

 

Created in 1992, Lagardère is an international group with operations in more than 40 countries worldwide.
It employs some 28,000 people and generated revenue of €4,439 million in 2020.
Since 2018, under the impetus of the Group's Chairman and Chief Executive Officer, Arnaud Lagardère, the Group has undergone a strategic refocusing around two priority divisions.

 

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Message from Arnaud Lagardère

2019 was a year of transformation and refocusing for the Lagardère group.
Our strategy is now concentrated on two priority areas: Lagardère Publishing, our power engine, and Lagardère Travel Retail, our growth engine.